deposit
A non-refundable 50% deposit and signed contract is required to begin the invitation design process. Balance due upon project completion.
proofs/revisions
Proofs are delivered electronically via PDF. Up to 3 rounds of proofs/revisions are included in our pricing. Additional proofs may incur charges. Please proof your project carefully for spelling and typographical errors. We will not print without your final written approval via email. Once approved, Ink Umbrella is not responsible for any error overlooked by the client. Of course, if a mistake is made on our behalf, we are always happy to offer a refund, discount or reprint.
shipping
We ship all orders to clients outside the greater Chicago area via standard FedEx unless otherwise specified. Shipping charges vary by order size and shipping location.
privacy policy
Ink Umbrella respects your privacy. Any information that we collect from you will not be shared. We do not (and will not) sell client information to any other company or service. If, at any time, you wish to discontinue receipt of emails from Ink Umbrella, send us an email with the word “remove” in the subject line & we will be happy to remove you from our list.
print returns
Currently, all orders placed with Ink Umbrella are considered custom, final sales and may not be returned.
cancellations
Orders may not be canceled once printing has begun. Orders canceled once design has begun but prior to press will incur the non-refundable 50% deposit fee.
the fine print
Click here for legal terms and conditions.